Privacy Policy

(Effective Date: October 4, 2025)

Introduction

At TrebleTone.com, protecting your privacy is a priority. We know that when you buy a guitar, keyboard, drum set, or even a set of strings from us, you’re trusting not just our products but also how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and how you can control your information. By using our website, you agree to the practices outlined here.

Information We Collect

We may collect the following types of personal information:

• Account details: Name, email, password, billing and shipping addresses.

• Payment details: Limited transaction information (processed securely via Shopify and third-party gateways; we never store your full card numbers).

• Purchase history: Products you browse or purchase.

• Device & browser info: IP address, cookies, browser type, and analytics data.

• Communications: Any emails, chats, or support tickets you submit to support@TrebleTone.com.

How We Use Your Information

• To process and ship your orders accurately.

• To provide order confirmations, invoices, and customer support.

• To personalize product recommendations.

• To send promotional offers, newsletters, and updates (only if you’ve opted in).

• To comply with legal obligations such as tax reporting.

• To prevent fraud and secure transactions.

Sharing of Information

We never sell or rent your data. However, we may share it with:

• Payment processors (Stripe, PayPal, Shopify Payments).

• Shipping partners (FedEx, UPS, DHL, India Post, etc.).

• Marketing tools (only if you opt-in to newsletters or ads).

• Legal authorities if required by law.

Cookies & Tracking

TrebleTone.com uses cookies for:

• Saving cart information.

• Understanding visitor traffic.

• Delivering personalized ads via platforms like Google Ads or Meta Ads.

You can disable cookies in your browser, though certain site features may not work properly without them.

Data Retention

We retain your order and account details for as long as required to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your country, you may have the right to:

• Request a copy of your data.

• Ask for corrections or deletion of your information.

• Opt out of marketing emails.

• File complaints with a local data protection authority.

Security

We use SSL encryption, PCI-compliant payment gateways, and secure servers to protect your data. However, no online transmission is 100% secure.

Contact Us

For any privacy-related concerns, email us at support@TrebleTone.com.